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    • Home
    • About Us
      • AT My Place
      • Andrea Turner
      • Dr Herbie
    • Services
      • Counselling|Psychotherapy
      • Couples Counselling
      • Therapeutic Coaching
      • Professional Development
      • Psychological Therapies
      • Care Matters Community
    • Appointments
    • Resources and Support
    • FAQs
    • Contact
  • Home
  • About Us
    • AT My Place
    • Andrea Turner
    • Dr Herbie
  • Services
    • Counselling|Psychotherapy
    • Couples Counselling
    • Therapeutic Coaching
    • Professional Development
    • Psychological Therapies
    • Care Matters Community
  • Appointments
  • Resources and Support
  • FAQs
  • Contact

Cancellation Policy

Life is not always straightforward, and we understand that sometimes plans change.

Please contact us as soon as possible if you need to reschedule or cancel your appointment. 

More than 2 business days' notice

There is no cost for cancellation or rescheduling with more than 2 business days notice before your appointment.   

Less than 2 business days' notice

Changes requested with less than 2 business days' notice before your appointment time incur a cost of 50% of the booked time.   

Less than 1 business day's notice

Changes requested with less than 1 business day's notice before your appointment time will be charged for the full appointment. 

Exceptional Circumstances

AT My Place Counselling and Psychotherapy recognises that there may be occasions when exceptional circumstances occur.  In the event of an exceptional circumstance and in consultation with us, cancellation fees may be waived. 

Call us to discuss exceptional circumstances
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AT My Place Counselling and Psychotherapy

discovering@atmyplace.com.au

+61 0435 422 038

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